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Shipping Policy

Effective from: 27-04-2024

At Assam Valley Tea, we aim to provide fast and reliable shipping services to ensure that you receive your tea products in a timely manner.

Shipping Locations:

We ship our tea products all over India. Whether you’re in a bustling city or a remote village, we’ll deliver your favorite teas right to your doorstep.

Shipping Times:

Orders are typically processed and shipped within 1-2 business days. Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

Our estimated delivery times within India range from 3 to 7 business days, depending on your location and the shipping method selected at checkout. Please note that delivery times may vary due to factors such as public holidays, unforeseen circumstances, and regional restrictions.

Shipping Costs:

Shipping costs are calculated based on the weight of your order and your delivery location. During the checkout process, you will have the option to select your preferred shipping method and view the corresponding shipping charges.

Order Tracking:

Once your order has been shipped, you can track its progress using the tracking information provided in your shipping confirmation email. Simply click on the tracking link to view the current status of your delivery.

Delivery Issues:

In the rare event that your order is delayed or lost in transit, please contact our customer support team at info@assamvalleytea.com. We will investigate the issue and work with our shipping partners to resolve any delivery issues as quickly as possible.

Contact Us:

If you have any questions or concerns about our Shipping Policy, please reach out to us at info@assamvalleytea.com. Our dedicated customer support team is here to assist you with any shipping-related inquiries.

Last Updated: 27 April 2024